Even within the crisis, Brazilian doesn't hand over the health plan

Even within the midst of the severe crisis caused by the pandemic, Brazilian health plans registered a rise of 560 thousand beneficiaries in 2020. this is often a rise of 1.2%, the primary within the sector since 2014, consistent with a previous data released by ANS ( National Supplementary Health Agency) . In December alone, there have been 179 thousand new beneficiaries in supplementary health. There are now 47.6 million people served.

According to Vera Valente, executive of FenaSaúde, “the positive result demonstrates that folks increasingly recognize the importance of supplementary health and, even within the midst of a crisis just like the current one, seek access to the standard of care provided by plans and personal insurance ”.

The intention of the supplementary health operators is that even more users can calculate a personal health plan . This has been the trouble of the businesses related to FenaSaúde, so as to form their products more adherent to the requirements of a heterogeneous population like Brazil and more accessible during a job market increasingly marked by informality.

Loss rate

The 'Covid-19 Bulletin', released by ANS, also showed that in December the utilization of health plans by beneficiaries rose again and surpassed the extent of a year earlier.

This means that beneficiaries are using the private system quite they wont to before the pandemic, reversing the many drop associated with the new coronavirus recorded within the half of last year.

The ratio, that is, the share of operational revenue from supplementary health consumed to pay the prices of assistance, reached 80% within the last month of 2020. Last June, it had hit the ground of 62%, consistent with ANS.

As an example, in December the occupancy of beds for serving Covid-19 reached the very best rate of the year and, for the primary time in 2020, the overall percentage of beds was above that verified within the same period in 2019. Diagnostic support services grew quite 9% compared to a year earlier.

Drop in complaints

ANS also reported that, in December, there was a 15.2% drop by the entire number of consumer complaints (assistance and non-assistance) registered in its service channels compared to the previous month. Specifically in cases associated with the coronavirus, the reduction since July reaches 66%, for less than 1,173 complaints during a universe of 47.6 million users.

It should even be noted that, consistent with the Agency, 1.7 million RT-PCR tests for the detection of Covid and 235,000 serological tests to spot antibodies to the disease are covered by the plans since the start of the pandemic.

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